Adams Global Communications

If we were asked to recommend one vendor from whom to acquire quality equipment, reliable information and outstanding customer service, we would undoubtedly reply without hesitation, "AGC". Each member of the sales team is not only very knowledgeable of their inventory and how it operates, but also is in touch with technology. Everyone there seems to know the direction of the communications industry and is always willing to offer a solution to whatever hurdle presents itself. AGC's professionalism and willingness to help doesn't end even after the sale. The "After the sale experience" is just another reason we keep coming back and is not to be overlooked. In our purchasing experience from AGC, there have been times we needed to make a return, change or totally cancel an order completely. We have never experienced any friction or delay in response no matter the reason. On behalf of TriCounty Communications, Inc., we just want to say "Thank you" for providing an exceptional service. We look forward to future transactions. Jason Burleson
TriCounty Communications, Inc.

ADAMS GLOBAL COMMUNICATIONS - STANDARD TERMS AND CONDITIONS OF SALE

This July 1, 2007 Statement of Terms and Conditions supersedes all previous issues of Terms & Conditions, and is subject to change without prior notice.

TERMS: Invoices are due upon receipt for all AGC customers who have been cleared for credit unless alternate credit arrangements have been made through AGC’s Credit Department. All items sold by AGC remain the property of AGC until such time that they are paid for in full.

TAXES: Customer shall pay, and hold AGC harmless from, all applicable taxes and duties arising from the purchase of any product from AGC. If tax exempt, customer must provide a copy of a valid "Resale" or "Exempt" Certificate to AGC.

SHIPPING: Orders will normally be shipped within 48 hours after receipt of purchase order by AGC, subject to merchandise availability. The selection of the carrier rests with AGC, unless the customer arranges for their own freight pickup. Freight terms are FOB shipping point, and freight will be charged to the customer on the equipment invoice, or on a subsequent invoice.

SERVICE: AGC has a staff of skilled technicians to provide service to its customers. In-warranty repairs are done at no charge. Out-of-warranty repairs will be charged back to the customer at a rate of $75 per hour (one-hour minimum) plus parts. Products returned with missing parts will be repaired and parts replaced, and the cost for the missing parts will be charged back to the customer. For technical assistance, call (913) 402-4499 and ask for the Technical Service Department. To return product for repair, please call Customer Service at (913) 402-4499 to obtain a return authorization number.

RETURNED GOODS POLICY: To return product, please contact AGC's Customer Service Department for a return authorization (RMA) number at (913) 402-4499. All product(s) returned to AGC for any reason must have a RMA number clearly marked on the shipping label of each carton, and be returned freight prepaid. No COD's will be accepted. RMA numbers are valid for thirty (30) days from date of issue. Any package received at AGC without an RMA number will be rejected and returned to sender. All non-defective products returned to stock must be returned as new in the original unopened carton, and will be assessed a 20% restocking charge. Special order and non-inventoried products may not be returned.

AGC's Terms and Conditions are subject to change without notice.